Stephan Witane

“Digital transformation leader”

With a twenty-year career spanning digital , enterprise strategy, product development, and payments, my passion is in connecting digital technology to the need of the client. I have the unique experience in managing retail and business digital properties as well as public and transactional sites.

I am a leader who demonstrates what is possible, creating a culture of collaboration, empowerment and integrity. As a highly skilled leader, I have had extensive oversight of UX designers and architects, agile digital product owners and channel operations.

Contact me via Email or LinkedIn

Experience

Director – Digital Channels (web and mobile)

Global Business Payments

Responsible for the transactional digital channel for Scotiabank business clients. Focus on delivering digital product capabilties and the user expereince.

Work with business payments to support commercialzation of Payment modernization capabilties to meet SWIFT and Payments Canada mandates.

April 2021 - Present

Director - Product Onboarding & Channel Operations

Global Business Payments

Responsible for the day to day management and P&L for ScotiaConnect, Scotiabank's business banking platform.

Drive the automation of the digital onboarding platform to migrate capabilties from a manual legacy platform to a PEGA-based automated workflow.

January 2019 - April 2021

Senior Manager – Product & Program Design

Scotiabank, Real Estate Secured Lending

Oversight on product design, marketing and sales force communications for Scotiabank’s mortgage portfolio.

Managed targeted and mass marketing campaigns to increase product awareness and drive customer acquisition.

October 2016 - January 2019

Senior Manager – Strategy, Branch Of The Future

Scotiabank, Customer Value Proposition

Chief Product Owner of an agile lab to develop iOS apps to drive in-branch mobility and digital sales.

Designed and executed a "Branch of the Future" proof of concept across select branches in Toronto and surrounding regions with a vision to innovate customer touchpoints and optimize branch footprint.

August 2013 - October 2016

Senior Manager – Digital Marketing

Scotiabank, Direct & Digital Marketing

Delivered A/B and multi-variate testing capabilities to Scotiabank’s public website.

Developed the roadmap for Scotiabank’s mobile properties and digital sales enablement by liaising with stakeholders and defining an enterprise-wide strategy.

Managed a high-performing group of Managers and Analysts to optimize Scotiabank’s online and mobile marketing experience and implementing Omniture Site Catalyst (Adobe Analytics) to improve overall reporting and campaign management.

August 2008 - August 2013

Manager – Web, Technology & Analytics

Scotiabank, Public Internet

Deployed an international banking content management platform allowing 28 international and subsidiary websites to be repatriated and managed centrally, generating over $5 million per year in cost savings.

Managed high-profile enhancements and upgrades, including a redesign of the scotiabank.com website.

April 2003 - August 2008

Education

University of Toronto

BA (Honours)

University of Toronto

Certificate in Internet Business / Technology

Scotiabank Training

Lean Six Sigma Green Belt

IIT

Certificate in Project Management

Elgin Training Centre

Certificate in web site design and administration

Skills

Programming Languages & Tools

Workflow

Digital Strategy
Mobile-First, Responsive Design
Web Analytics
Cross Functional Teams
Digital Payments
Agile Development & Scrum

Interests

When I am not driving digital strategy or re-imagining transformative web experiences, I enjoy sports, reading, kayaking, snorkelling and travelling to new locations with my family.

I am also an avid fan of movies and TV, both modern and classic. With the passion to always learn something new, I spend a large amount of my free time exploring and reserching the latest technology.

Awards

4 Time Scotiabank ‘Best of the Best’ Award winner

Winner of 2019 Aite Group Impact Innovation Award for Automated Onboarding

Scotiabank.com Redesign

Scotiabank Mobile Banking app launch

Global CMS Solution for Latin Amercia / Caribbean